FAQ
Frequently asked questions
Everything you need to know about creating your custom song.
Getting started
How does the custom song creation process work?
Fill out our form with your story and choose your music style. It isn't automated. A person on our team handles every order — reads your story, sets up the song, and listens to the finished track before it goes out. The lyrics and music are produced with modern studio tools, including AI, from the details you gave us: the names, the place, the inside joke. That mix of people and technology is how a radio-quality song about one person is ready within 24 hours after payment with standard delivery. Optional 1-hour Express delivery is available before checkout. If anything is off, we redo it, as many times as it takes.
What information do I need to provide?
Tell us about the recipient, your relationship, special memories, and what makes them unique. The more details you provide, the more personalized your song becomes.
Can I choose the singer's voice and music style?
Yes. You choose the musical style and can request a male or female vocal. Tell us the feel you're after and we'll match it.
Pricing & payment
How much does a custom song cost?
See the custom song product page for current pricing in your currency. Every song includes unlimited revisions and lifetime access. The Songbond Gift Package and 1-hour Express delivery are optional paid upgrades, with prices shown before checkout.
Are there any hidden fees?
Your custom song includes unlimited revisions and lifetime access. The Songbond Gift Package and 1-hour Express delivery are optional paid upgrades. You choose any upgrades and see their prices before checkout.
Can I add a Custom Song Video?
Yes — you can add a Custom Song Video before checkout. We combine your song with your photos and message into a video you can share. The price is shown before you select it.
Delivery & revisions
How long does it take to receive my song?
Standard delivery is within 24 hours after payment. Need it sooner? Choose optional Express delivery before checkout for your song within 1 hour after payment. The extra cost is shown before checkout.
Can I request revisions to my song?
We offer unlimited revisions until you're completely satisfied. Just tell us what you'd like changed and we'll refine your song.
What if I'm not happy with the final result?
We revise until you love it — that's the deal. Tell us what's not landing and we'll keep refining until the song feels exactly right.
Usage & rights
Do I own the rights to my custom song?
Yes — all custom songs come with commercial usage rights included. You can use your song for any purpose without additional fees.
How will I receive my finished song?
We email you a private link to your own song page, ready to play, download and share. The optional paid Songbond Gift Package adds a personal cover with your photo and message, plus frameable lyrics with a QR code.
Is my personal information secure?
Yes. We only use the details you share to make your song, and we handle them carefully. See our Privacy Policy for the full picture.
Can't find your answer? Email hello@songbond.com — we reply within 24 hours.
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